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Customer Support Intern
  • NepXpress LLC
  •   Nepex Cargo Office, Babarmahal Kathmandu, Nepal
  •   Job skills: proper communicationi punctual Problem Solving learning attitude
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  • Apply Before: 8 days
  • Views: 1811
Customer Support Intern
Category Sales & Marketting
Employment Type Full time
Job Level Intern
Location Nepex Cargo Office, Babarmahal Kathmandu, Nepal
No. of Vacancy 3
Salary Rs.12000
Apply Before: 2024-05-10( 8 days )
Education Level : Intern
Experience Required : No
Other requirements:

Responsibilities:

  • Assist customers with inquiries via phone, email, and chat.
  • Provide information on shipping and tracking packages.
  • Resolve customer issues and escalate complex cases as needed.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with the customer support team to improve processes.
  • Conduct follow-up calls to ensure customer satisfaction.
  • Perform other administrative tasks as required.

Qualifications:

  • Currently pursuing a degree in Business, Communications, or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities.
  • Ability to work in a fast-paced environment.
  • Attention to detail and organizational skills.
  • Prior customer service experience is a plus, but not required.

Benefits:

  • Gain hands-on experience in customer support and logistics.
  • Opportunity to work with a dynamic and supportive team.
  • Flexible work schedule to accommodate your academic commitments.
  • Networking opportunities with industry professionals.
  • Get a chance of Full time work at Global Shipping Company.
Job description

As a Customer Support Intern at Nepex Cargo, you will play a key role in assisting our customers with their inquiries, providing information about our services, and ensuring a high level of customer satisfaction. You will work closely with the customer support team and gain valuable experience in customer service and logistics operations.


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