Key Responsibilities:

1. Sales Management:

   • Develop and implement sales strategies to meet revenue targets.
   • Identify new business opportunities and build relationships with potential clients.
   • Manage and nurture existing client relationships to drive repeat business.
   • Collaborate with the marketing team to execute promotional campaigns.
   • Prepare sales forecasts, budgets, and reports for senior management.

2. Operations Management:

   • Oversee the day-to-day cargo operations, ensuring timely and efficient service.
   • Coordinate with logistics teams to ensure smooth transportation and delivery of goods.
   • Monitor and manage the performance of operational staff.
   • Ensure compliance with all relevant regulations and company policies.
   • Optimize operational processes to improve efficiency and reduce costs.
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3. Customer Service:

   • Ensure high levels of customer satisfaction by addressing any issues promptly.
   • Implement customer feedback to improve service quality.